Refunds & Returns
Your Satisfaction is Our Priority
At The Watch Guy, we are committed to ensuring that you are completely satisfied with your purchase. If you encounter any issues with your timepiece or have concerns about your order, please contact us directly. We are here to assist you and address any problems you may encounter.
Contact Us for Assistance
For any issues related to your purchase, please reach out to our customer service team. Here’s how you can get in touch:
- Email: thewatchguyllc@gmail.com
- Phone: 718 - 781 - 4524
Please provide the following information in your communication:
- Your order number
- A detailed description of the issue
- Any relevant photos, if applicable
Returns and Refunds
Please note that all sales are final, and we do not offer refunds or returns. This policy is in place to maintain the quality and integrity of our offerings. We encourage you to review product descriptions and specifications carefully before making your purchase to ensure you are fully satisfied with your selection.
Our Promise
We strive to provide exceptional quality and service, and we are dedicated to addressing any concerns you may have. Your satisfaction is our top priority, and we are here to support you throughout the process.
Thank you for choosing to shop with us. We look forward to assisting you and ensuring that you have a positive experience with our timepieces.